What are Ump Dry™ and Ref Dry™?

Our exacting standards have led us to manufacture our own brand of merchandise, with shirts made from our exclusive Ultra-Tek fabrics, Ump Dry™ and Ref Dry™. Ump Dry™ and Ref Dry™ are exclusive moisture-wicking fabrics of The Official's Choice, Inc. and used for our umpire and referee shirts. Our shirts are 100% polyester, manufactured with our exclusive moisture-wicking technology.

What is “moisture-wicking”?

Moisture-wicking refers to a technical fabric that draws moisture away from your skin to the surface of the fabric where it can evaporate, allowing you to stay cool and dry.

Do you offer a catalog?

In the spirit of environmental stewardship, we do not print and mail a product catalog. All products currently in stock can be found on our website. Thank you for being our website customer.

Do you offer samples?

While we do not typically provide samples, exceptions may be made for large bulk orders. If you are the lead purchaser for a large organization, please reach out to us with your request at our customer service voice mail at (551) 251-8930 or via email at customerserviceofficialschoice@yahoo.com.

What forms of payment do you accept?

Our website accepts Visa, MasterCard and Discover cards. We do not accept American Express.

Do you offer bulk pricing?

If you are the lead purchaser for a large organization, please reach out to us with your request at our customer service voice mail at (551) 251-8930 or via email at customerserviceofficialschoice@yahoo.com.

I have a return/exchange. What do I do?

Please see our Shipping & Return Policies page for return instructions and a link to our printable Return Form PDF, which must be included with your return. Products must be unused and in original packaging for a return to be processed. Please note we do not offer exchanges for color or size. Please return your item and place a subsequent order for the color or size of your choice.

I don't see my size listed on the product page. Do you offer additional sizes?

At times, we may be out of popular sizes. All items and sizes currently in stock will be shown as available on our website.

I don't see a product, size or color I want on your website. Do you offer additional products?

At times, we may be out of stock for our most popular items. All items currently in stock will be shown as available on our website. We welcome all customer product ideas and suggestions at our customer service email at customerserviceofficialschoice@yahoo.com.

I no longer wish to receive emails regarding sales. How do I remove my name from your mailing list?

Please click the "unsubscribe" link at the bottom of the email you received to unsubscribe from our promotional and closeout sale emails.

I don't see my question listed here. How can I reach customer service?

If you have a question that has not been answered here, please reach out to us with your question at our customer service voice mail at (551) 251-8930 or via email at customerserviceofficialschoice@yahoo.com. Customer service voicemails and emails are reviewed Monday through Friday and we will do our best to respond to you as soon as possible. Thank you for being our valued customer.