What is Ump Dry™/Ref Dry™?

Ump Dry™/Ref Dry™ is The Official's Choice, Inc.'s trademarked moisture- wicking material. All of our shirts are 100% polyester, manufactured with moisture-wicking technology.

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What is “moisture-wicking”?

Wicking refers to a technical fabric that draws moisture away from your skin to the surface of the fabric where it then evaporates, allowing you to stay cool and dry.

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Do you offer a catalog?

In order to keep our customers notified of our current products and specials, and to do our part for the environment, we only offer our products through our web site. Our complete line of products can be found on our site.

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Do you offer samples?

Yes, with restrictions. If you are the head or assignor of an organization, we will send you a free shirt or product to sample, provided you pay the shipping and handling fee of $7.95. All samples ship via the US Postal Service. A rush request will incur additional shipping charges.

Simply send us a request via e-mail to: support@theofficialschoice.com

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What forms of payment do you accept?

We accept Visa, MasterCard, American Express and Discover credit cards. We also accept money orders and company checks. Merchandise purchased with a check will not be shipped until the check has cleared.

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Do you offer bulk pricing?

We are happy to entertain bulk pricing requests. You may reach our sales department via e-mail at customerserviceofficialschoice@yahoo.com or by telephone at 973-879-8058.

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Do you accept purchase orders?

Yes, we do. You can either fax them to 973-267-0303, or mail them to:

The Official's Choice, Inc.
P.O. Box 356
Convent Station, NJ 07961

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I don't like to order over the web. Can I order by mail or phone?

Yes, you may. We have a printable PDF order form available on our website. Simply click the link and print. >>Mail/Fax Order Form (PDF)

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I have a return/exchange. What do I do?

Please see our Policies page for questions regarding returns and exchanges. We have a printable PDF return/exchange form available on our website, which must be included with all returns/exchanges. >>Return/Exchange Form (PDF)

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I don't see my size listed on the product page. What does that mean?

It means that at the moment, the product is out of stock. We make every attempt to keep you notified as to when products will be returning to stock.

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I don't see a product I want on your website. What does that mean?

It means that at the moment, we do not carry that particular product. However, we are constantly striving to add new and improved products to our line. We welcome all customer requests and suggestions.

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I no longer wish to receive emails regarding sales. How do I remove my name from your mailing list?

There is a link to click at the bottom of the page of all our promotional emails which will unsubscribe you.

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I don't see my question listed here. What's the next step?

Contact our Customer Service department at 973-879-8058, or via email at customerserviceofficialschoice@yahoo.com

Customer Service hours are Monday through Friday, from 10AM-5PM, Eastern Time.